Improved user experience means shoppers will be able to redeem rewards quicker and more easily
MADISON, Wis. & BOISE, Idaho–(BUSINESS WIRE)–Kount, the leader in digital fraud prevention, and Fetch Rewards, a mobile grocery rewards app, today announced a new partnership to improve customer experience, enable shoppers to quickly redeem gift cards, empower Fetch Rewards to offer new customer features, and protect against digital fraud. Fetch Rewards has seen more than 350 percent growth over the last six months and is investing in making the customer experience of saving money on groceries both frictionless and free from fraud using Kount’s advanced AI-driven fraud prevention solution.
By working with Kount, Fetch Rewards now gives shoppers instant access to redeemable rewards. Kount’s AI and highly accurate payments risk score, Omniscore, allows Fetch Rewards to limit its number of manual reviews, saving time for both the company and shoppers. With faster approvals, shoppers can quickly score points for purchases and referrals, which they can redeem for gift cards from hundreds of popular retailers, including Target, Sephora, Amazon, and Walmart.
Kount protects against digital fraud using the industry’s most advanced artificial intelligence powered by unsupervised and supervised machine learning, 12+ years of a universal data network built over thousands of transactions, and a flexible policy engine. This engine allows Fetch Rewards, as well as Kount’s 6,500 global customers, to set custom risk thresholds and drive business outcomes including a higher acceptance rate, lower manual review rate, fewer chargebacks, and lower operational costs. By scaling its fraud prevention operations, Fetch Rewards can focus resources on creating unprecedented partnerships for its shoppers, advancing its digital innovation, and further supporting its growth.
“With our growth goals in the next year, the level of transparency Kount provides is key,” said Wes Schroll, Founder of Fetch Rewards. “We can’t make a risk analysis with blinders on, and Kount’s detailed data allows us to make confident, efficient decisions without being bogged down by rules.”
“Fetch Rewards is focused on both protecting against fraud and preventing false positives,” said Brad Wiskirchen, CEO at Kount. “For Fetch Rewards, supervised and unsupervised machine learning are essential. Their team can weigh the relative safety of a shopper against the potential risk, meaning good shoppers can be approved faster.”
With fraud under control, Fetch Rewards can focus on its digital innovation, bringing more valuable savings and rewards to shoppers faster.
Kount’s award-winning AI-driven digital fraud prevention solution is used by 6,500 brands globally, helping them to reach their digital innovation goals. Kount’s patented technology combines device fingerprinting, supervised and unsupervised machine learning, a robust policy and rules engine, self-service analytics, and a web-based case-management and investigation system. Kount’s solutions stop fraud and increase revenue for digital businesses, acquiring banks, and payment service providers. www.kount.com
Launched in 2017, Fetch Rewards is the fastest-growing grocery rewards app in the United States, working directly with over 300 popular brands to bring shoppers everyday savings on thousands of products wherever they shop. Fetch Rewards is the quickest and easiest way for consumers to save when shopping for groceries and other household essentials. Fetch Rewards shoppers have scanned over 120,000,000 receipts. www.fetchrewards.com